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We want you to be happy and completely satisfied with your purchase. We take pride in the quality of the products we sell, as well as the service we provide. If for any reason you are not satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you return the item(s) in question.
NOTE: All orders are shipped within India only and merchandise must be sent back within 30 days of purchase.
For refunds or replacements, please Email us at firstname.lastname@example.org with Subject “I want to refund / replace an item”. You will need your order number or billing information to process the request.
For returns, please email, chat or call Customer Service and a customer service agent will provide you with a return authorization number. To ensure quick processing of your return, please write your return authorization number on the return label and include the original packing slip sent with your order.
Please return all merchandise to:
Nutra Biogen Private Limited
SCO 866 (F.F) NAC, Manimajra
Chandigarh UT – 160101, India
Exclusions – Sample boxes, sample items, opened DVDs, free gifts and digital purchases cannot be returned. Only one opened package of any product can be returned. All others of the same product must be in a factory-sealed container to be eligible for a refund.
Your refund will be issued to the original form of payment, minus shipping charges. Nutra Biogen Private Limited provides service for orders placed directly through our website only.